About TribeGen

TribeGen is a UAE-based marketplace that connects people with independent certified sports and fitness coaches for private and group training sessions.

Our mission is to make high-quality coaching accessible by allowing clients to discover, compare, and book certified coaches across a wide range of sports and wellness activities.

TribeGen is a technology platform only. Coaches operate independently and are responsible for delivering their own services. TribeGen facilitates bookings, secure online payments, and customer support.

Payments made through TribeGen are collected from customers when they book a coaching session with an independent coach through the platform.

The payment covers the coaching service selected by the customer. TribeGen securely processes the transaction, deducts its platform service commission where applicable, and transfers the remaining amount to the coach according to the platform's payout schedule.

Coaches may also pay optional platform fees for premium features or promotional services when available.

TribeGen FZ-LLC is registered in the United Arab Emirates. All online card payments are securely processed by Telr, a PCI-DSS compliant payment gateway. TribeGen does not collect or store card details.